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Last updated: September 2025
At TefLux®, we are dedicated to delivering premium-quality cookware. Each TefLux® cookware set comes with a limited warranty to ensure your confidence and satisfaction.
1. Warranty Coverage
Our warranty covers manufacturing defects and faulty materials for a period of 12 months from the date of purchase.
2. What is Not Covered
This warranty does not cover:
- Damage caused by misuse, accidents, or neglect
- Normal wear and tear from regular cooking and cleaning
- Unauthorised repairs or alterations
- Cosmetic imperfections that do not affect performance
3. How to Claim Warranty
To submit a warranty claim, please contact our customer service team with proof of purchase and a description of the issue:
📧 Email: contact@tefluxuk.shop
📞 Phone: +1 (725) 317 46 60
We will assess your claim and provide guidance regarding repair, replacement, or refund where applicable.
4. Processing Time
Warranty claims are processed within 7–14 business days from the date we receive your request.
5. Additional Information
This warranty provides you with specific legal rights. You may also have other rights depending on your jurisdiction.
At TefLux®, we stand by the quality of our cookware and remain committed to your complete satisfaction.